JiliPeso Privacy Policy – How We Protect Your Data

JiliPeso is a Philippine-focused online gaming platform offering a sportsbook, live casino, online casino, poker, and baccarat products to registered players in the Philippines. JiliPeso operates under applicable gaming licences and is subject to Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173).

For the purposes of this Privacy Policy, JiliPeso is the "data controller" — meaning we determine how and why your personal data is collected and processed. Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this policy and can be reached at support@jilipeso.net.

JiliPeso collects the minimum personal data required to operate your account, process payments, comply with legal obligations, and improve the platform. Below is a summary of the categories of data collected and the context in which they are gathered.

We do not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — except where specifically required by law (for example, self-exclusion status in the context of responsible gaming obligations).

JiliPeso uses your personal data only for the purposes described in this policy. We do not use your data for purposes that would be incompatible with why it was originally collected. The main uses are:

• Account management: Creating, maintaining, verifying, and securing your JiliPeso account.
• Transaction processing: Processing deposits, withdrawals, and refunds via GCash, Maya, bank transfer, and other approved methods.
• Legal compliance: Complying with Anti-Money Laundering (AML) requirements, KYC obligations, and gaming licence conditions under applicable Philippine law.
• Fraud prevention: Detecting and preventing fraudulent activity, identity theft, bonus abuse, and unauthorised account access.
• Customer support: Responding to your enquiries, complaints, and account-related requests via live chat and email.
• Responsible gaming: Implementing and monitoring deposit limits, self-exclusion periods, and other player protection tools you activate on your account.
• Platform improvement: Analysing aggregated, anonymised usage patterns to improve game selection, site performance, and user experience.
• Marketing communications: Sending promotional offers and updates — but only where you have given consent and only to the contact details you registered with JiliPeso. You can opt out at any time.

Under the Data Privacy Act of 2012 (RA 10173), JiliPeso must have a lawful basis for each type of data processing it carries out. The legal bases we rely on are:

• Contractual necessity: Processing required to deliver the gaming services you signed up for — including account creation, payment processing, bet settlement, and game provision.
• Legal obligation: Processing required for JiliPeso to comply with its legal obligations — including KYC verification, AML reporting, and gaming licence conditions.
• Legitimate interests: Processing carried out in JiliPeso's legitimate interests — including fraud detection, platform security, and aggregated analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing you have explicitly agreed to — primarily marketing communications. Consent can be withdrawn at any time without affecting other processing.

JiliPeso does not sell, rent, or trade your personal data. We share personal data with third parties only where necessary and on a strict need-to-know basis. The categories of third parties with whom data may be shared include:

• Payment processors: GCash (Globe Fintech Innovations), Maya, GrabPay, and bank partners require transaction data — including your name and account number — to process deposits and withdrawals. These parties process data only for payment purposes under their own applicable privacy and security obligations.
• Identity verification providers: Third-party KYC service providers may process your ID documents to verify your identity on behalf of JiliPeso. They are bound by contractual data processing agreements.
• Game software providers: Certain online casino and live casino games are powered by third-party game studios. Anonymised session data is shared with these providers for game operation. No personally identifiable information is shared with game providers beyond what is necessary to run the game session.
• Regulatory authorities: JiliPeso may be required to disclose personal data to the Philippine gaming regulatory authority or law enforcement agencies upon lawful request, such as a court order or AML investigation.
• Fraud prevention services: JiliPeso uses industry-standard fraud detection tools that may process device fingerprints and behavioural data to detect suspicious activity. These services operate under strict data processing agreements.

All third-party service providers engaged by JiliPeso are required to comply with applicable data protection laws and to protect your personal data with appropriate security measures.

JiliPeso uses cookies and similar tracking technologies to operate the platform, ensure security, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

The types of cookies used by JiliPeso include:

• Essential cookies: Required for the platform to function — including session management, login state, and security tokens. These cannot be disabled without impairing the platform's ability to operate.
• Functional cookies: Remember your preferences — such as language settings and game display preferences — to personalise your experience across sessions.
• Analytics cookies: Collect anonymised data about how players navigate the site — which pages are visited, where players drop off, and how long sessions last. This data is used in aggregate to improve the platform and is never linked to individual accounts without consent.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and credential stuffing attacks.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some platform features from working correctly. JiliPeso does not use third-party advertising cookies.

JiliPeso retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data: Retained for the lifetime of your account and for five years after account closure, to comply with AML record-keeping requirements under Philippine law.
• Transaction records: Retained for five years from the date of transaction in line with AML and gaming regulatory requirements.
• KYC documents: Retained for five years from submission, or longer where required by a specific regulatory request.
• Support communications: Retained for two years from the date of the last interaction, or longer if the matter involves an unresolved dispute.
• Marketing consent records: Retained for as long as you are subscribed to marketing communications, plus one year after opt-out for compliance documentation purposes.
• Device and technical data: Retained for 12 months in server logs, then deleted or anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a data subject under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights in relation to your personal data held by JiliPeso:

JiliPeso's platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that an account has been registered by a person under 18 years of age, that account will be closed immediately and all data associated with it deleted, except where retention is required by law.

Parents or guardians who believe a minor may have accessed or registered on JiliPeso are encouraged to contact us immediately at support@jilipeso.net. We take children's online safety seriously and act swiftly on all such reports.

JiliPeso implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and JiliPeso's servers.
• Password hashing — passwords are never stored in plain text. They are hashed using industry-standard algorithms so that even JiliPeso staff cannot read your password.
• Access controls — access to production systems and databases is restricted to authorised personnel only, with role-based access permissions and full audit logging.
• Two-factor authentication (2FA) — available for player accounts and mandatory for internal staff accessing sensitive systems.
• Fraud detection systems — automated tools monitor account activity around the clock for patterns associated with unauthorised access, identity theft, and financial fraud.
• Penetration testing — JiliPeso's security posture is reviewed periodically through external security assessments.
• Incident response plan — a documented data breach response process is in place, ensuring rapid detection, containment, and notification in the event of a security incident.

While JiliPeso takes every reasonable measure to protect your data, no system is completely immune to security risks. You also play a role in keeping your account safe — use a strong, unique password for your JiliPeso account and never share your login credentials with anyone.

JiliPeso may send you marketing communications — including promotional offers, bonus notifications, and platform updates — where you have opted in to receive them. Marketing messages may be sent via email or SMS to the contact details registered on your account.

• You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, by updating your notification preferences in account settings, or by emailing support@jilipeso.net.
• Opting out of marketing does not affect transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent regardless of marketing preferences because they relate directly to your account activity.
• JiliPeso does not engage in cold calling or unsolicited phone-based marketing. If you receive a call claiming to be from JiliPeso and you did not initiate contact, please report it to support@jilipeso.net immediately.

JiliPeso may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or updates to the platform. The "Last Updated" date at the top of this policy will be revised whenever changes are made.

When material changes are made — those that significantly affect your privacy rights or how your data is processed — JiliPeso will notify registered players by email at least 14 days before the changes take effect. For minor clarifications or corrections, the policy may be updated without advance notice.

We encourage you to review this Privacy Policy periodically to stay informed about how JiliPeso protects your personal information. Continued use of the platform after a policy update constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by JiliPeso, please contact our Data Protection Officer:

When submitting a data rights request by email, please use the subject line "Privacy / Data Rights Request" and include your registered name and account email address so we can locate your record securely.

If you are not satisfied with JiliPeso's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.